无二之旅:说走就走的旅行 - 自由自在趣旅行!今天是:
爱去自由
行者旅游
Current Location: 趣旅网 > 环球游讯 > TravelNews >

Ctrip upgrades hotel booking cancellation policy across 100,000 hotels

Date:2018-11-01 16:31Source:http://www.aiquziyou.com ReadingNumber: Times

Ctrip has introduced a new hotel booking cancellation policy across nearly 100,000 hotels that did not allow booking can

Ctrip has introduced a new hotel booking cancellation policy across nearly 100,000 hotels that did not allow booking cancellation. Under the new policy, customers can cancel their bookings before 18:00 on the check-in day and pay only 10% of the room rate as penalty. 

“No-cancellation” bookings in the past apply to certain room categories and bookings for those were not allowed to be changed or canceled, or a penalty will be imposed. Before the new cancellation policy was applied, hotel guests who failed to check in or had to cancel bookings had to pay the full amount of the room rate in general. This has been a contentious issue with travelers.

Under the new cancellation policy, Ctrip allows cancellation with no penalty before 17:00 10 days ahead of the check-in date, whereas cancellation before 18:00 on the check-in day will incur 10% room rate as a cancellation charge. No cancellation will be entertained after 18:00 on the check-in day.

In September, Ctrip launched the “No Deposit” and “Pay Later” features. Before that, it introduced the X Plan linking vertical services. The plan ensures that if a hotel cannot honor a confirmed booking, the guests will get as much as the first night's room rate for compensation, and hotels will not charge cancellation or service fees.

百度一下:Ctrip upgrades hotel booking cancellation policy across 100,000 hotels 查找更多相关信息!


360搜索:Ctrip upgrades hotel booking cancellation policy across 100,000 hotels 查找更多相关信息!


Google Search:Ctrip upgrades hotel booking cancellation policy across 100,000 hotels Find more information!




------分隔线----------------------------
西藏自助游